Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to safeguarding them.

Alto Vaultenor collects and stores data essential to your trading activities. The methods used to collect and store this data are outlined in the Privacy Policy below.

Our policy is governed by the following principles:

  • With the aim of providing complete transparency about how we collect and store your personal data:

Our goal is to ensure you understand how we collect and process data so you can make informed decisions. We follow clear guidelines and processes for handling data on this website. Our policy outlines the specific methods we use so you have clear, concrete information about how your data is collected and used. You are in the driver's seat.

We will always provide timely information whenever we determine you should be informed. Transparency is essential to us.

Our trained team is always available to address any questions you may have about any aspect of our processes, including our obligations under the laws of Italia. You can reach us at: info@

  • We do not use personal data for any purpose other than as described in our Privacy Policy.

We may process personal data for the following purposes, including ensuring the proper operation of Alto Vaultenor services and facilitating connections between trader members and third-party trading platforms. Processing may also be required to maintain and improve website features and services, protect our rights, and comply with regulatory or other legal obligations. Finally, we may use this data as necessary to deliver administrative and other business functions related to the Services we provide to you, the client.

To deliver better services tailored to your preferences and needs, Alto Vaultenor processes personal data.

  • To effectively use essential tools to protect your personal data and exercise your rights in this regard:

You may contact us at any time to request access to all of your personal data. We can also update, correct, or delete it as needed. Additionally, we support requests to transfer that data to you or to a designated third party. These services are provided to help you exercise your rights to privacy and control.

  • Safeguard your personal data:

Our security systems meet the highest standards, employing bank-grade protections. While no system can be guaranteed 100% secure, we remain committed to continuously enhancing our systems to the highest possible level and strengthening the safeguards already in place.

We maintain a detailed, comprehensive privacy policy and the highest-level security systems.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing any and all personal data of natural persons.

This policy applies to all natural persons who are identifiable or already identified. It specifically includes any natural person who can be, or has been, identified through data entrusted to us or data we can access and/or combine.

As defined in the Privacy Policy, data processing specifically refers to the storage, management, and organization of personal data.

We do not collect, or attempt to collect, any information about individuals under the age of 18. We also do not permit anyone under the age of 18 to use our platform for any purpose. If we discover a user or any data relating to a person under the age of 18, we will delete that information immediately.

2. What personal data do we retain?

When you register with us, we collect the personal data necessary to enable your use of our services. Where required, we may also request personal data to verify account ownership, for example. To maintain and improve the highest quality of our services, we collect and analyse data about your use of our platform and of the services offered by third-party partners.

3. You are under no obligation to provide the Company with your personal data.

Although you are not required to share your data with us, choosing not to do so may limit the services we can provide. It may also restrict your ability to use our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect information that could personally identify you. We do, however, collect details such as your account activity, user IP addresses, and the dates and times of access. For maintenance, security, and support purposes, we retain system crash reports, browser details, and the device type used to access your account. We also record the language associated with your account.

Regarding personal data, we collect and retain only the information you consent to provide to us when you connect with a third-party trading platform through our service.

The personal data you have provided to third-party platforms may include: your full name, address, telephone number, and email address.

5. Why does the company need my personal data, and is it lawful for them to process it?

The company collects, stores, and processes your personal data solely for the purposes outlined in the Policy. All such uses and processing comply with applicable laws in Italia.

The company will handle, process, and transmit your data only in accordance with applicable laws in Italia. The legal bases for doing so are:

  • You have consented to the company storing and processing your personal data. By submitting your information to the company, you authorize us to transfer it to the appropriate third-party trading platform. You have provided consent for your personal data to be processed for one or more purposes.
  • To enhance our services, assert or defend legal claims, and pursue our legitimate interests, among other purposes, we may need to store and process your personal data.
  • Processing your data is necessary to comply with legal obligations.

If you would like further information about the data processing the company is required to perform, please contact us by email.

Below is a list of the specific purposes for which we may process your personal data, along with the corresponding legal bases.

Scope
Legal basis

To provide you with access to digital trading, and only upon your request, we will share your personal data with third-party platforms.

We may collect and share your data with third-party companies, but only at your request and under your control.

You have provided consent for the processing of your personal data for one or more purposes.

Please share the necessary information so we can respond promptly and effectively to your requests, concerns, and questions about our services.

The processing of personal data is necessary to pursue the company’s legitimate interests or those of a duly appointed third-party company.

In order to comply with our legal and administrative obligations, including record-keeping and regulatory requirements, we must process certain personal data.

To comply with our legal obligations, we are required to process certain personal data.

Anonymised personal data and usage tracking are required to enhance our services, including crash reporting.

To safeguard the legitimate interests of the company and its third-party service providers, we need to process and retain personal data.

This is necessary to prevent fraud and to protect against the misuse of our service.

To safeguard the legitimate interests of the company and its third-party service providers, we must process and store personal data.

Our operational obligations include overseeing and executing data processing to support business development, strategic decision-making, governance and legal compliance, and other business-related activities.

To safeguard the legitimate interests of the company and any third-party service providers, we must process and store personal data.

We leverage statistical and analytical tools to support decision-making across a wide range of our services and to guide organisation-wide strategic planning.

To safeguard the legitimate interests of the company and our third-party service providers, we process and store personal data.

We may process personal data when necessary to protect the company's rights, assets, and interests, and those of our third-party service providers, and when required to comply with applicable local laws, regulations, agreements, and our own terms, conditions, and policies. Such processing will be carried out only in accordance with established and necessary procedures.

To safeguard the legitimate interests of the company and its third-party service providers, we need to process and store personal data.

6. Disclosure of Personal Data to Third Parties

For storing and processing IP addresses, conducting user surveys and analyses, and delivering related services, the company may share anonymised personal data with third-party service providers.

At your request, we may share certain personal data you provide with third-party services. In such cases, the use of your data will be governed by that company’s privacy policy. This may include multiple digital trading platforms.

To enhance the services we provide to our clients and improve overall quality, the company may share personal information with its affiliates and partner companies.

Where required by law, or to protect the company’s rights and assets and those of our third-party partners, we may disclose data to the relevant legal or regulatory authorities.

In the event of a critical business transaction—such as a company sale, a capital raise, or a loan—relevant data may be shared in a lawful and appropriate manner. This also applies in the context of any merger, restructuring, consolidation, or bankruptcy, in accordance with applicable law.

7. Cookies and Third-Party Service Providers

For site analytics and in collaboration with advertising partners, we may use cookies and similar technologies, in compliance with applicable laws and industry standards.

Cookies - small data files stored on your device when you visit a website - are used to collect information about your browsing behavior, preferences, and similar details. Their purpose is to personalize and improve your experience. They allow us to remember your settings and preferences, and to tailor our service offerings accordingly. We also use these cookies for site analytics, performance measurement, and statistical reporting to inform strategic planning.

Broadly speaking, the site uses two types of cookies. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser even after your session ends, allowing the site to recognize you as a returning visitor and streamline your experience.


Types of cookies:

Cookies may be used as needed, in line with their intended purpose:

Type of cookie

Strictly necessary cookies

Scope

We use cookies to recognize you as a client, so we can more effectively deliver the information, settings, and services you need and use. They also improve navigation on our website and facilitate your access.

Cookies are used to enable your device to download and stream data. In addition, they help you access relevant features and return to previously visited pages.

Additional Information

To facilitate quick and easy access to the site, cookies store and process certain personal data—such as your username and last login date—when you ask the site to remember you at login.

Session cookies are deleted when you close your web browser.

Type of cookie

Functionality cookies

Scope

Using cookies, we can securely store and quickly retrieve your settings and preferences. They also allow us to recognize you when you visit our website.

Additional Information

Persistent cookies continue beyond your browsing session and last until they expire.

Type of cookie

Cookies for performance

Scope

To improve our services, we use cookies to collect statistical information. These help us assess site performance and overall usage.

Additional Information

All data stored in cookies is anonymous and cannot be linked to any individual.

Session cookies are removed when you close your browser session, while persistent cookies remain active until they expire—or indefinitely—unless you manually delete them

Cookies have been blocked or removed

To delete or block cookies, you must do so via your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

Blocking cookies will prevent some functions and website features from working as expected.


ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to carry out the operations described elsewhere in this policy. It may be kept for a longer period where required by local laws, regulations, or company policies.

Your personal data will be shared, at your request and at your discretion, with third-party trading platforms for 12 months. When that 12-month period expires, and with your consent, the data may be shared for an additional 12 months.

Our operations involve routinely reviewing all personal data to determine whether it is still required or no longer needed.

9. Transfers of personal data to third countries or international organisations

When necessary to provide services and/or for security reasons, personal data may be transferred to third countries (countries other than your own) and to international organizations using robust security protocols. We apply the highest data protection standards to safeguard your data and ensure access to legal remedies and rights in all cases.

Across the EEA (European Economic Area), all residents are protected by data protection laws and safeguards.

  • Data transfers are always carried out under EU jurisdiction and competence, in accordance with the data protection safeguards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
  • All data transfers between public entities or authorities comply with Article 46(2). They are governed by a legally binding and enforceable agreement.
  • The European Commission’s Standard Contractual Clauses, adopted under Article 46(2)(c) of the GDPR, set out the conditions for international data transfers, which are carried out in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For further details on the specific security measures the company uses to protect your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is protected through the highest-level technical and organizational measures, aligned with industry-leading best practices. These measures are designed to prevent data from being destroyed by unlawful or accidental events, as well as to avoid loss or alteration of the data.

While we exercise the utmost care and apply industry-leading data protection practices as required by law, it is not possible to guarantee in all circumstances that your personal data will remain error-free. Accordingly, we cannot be held liable for any disclosure of personal data or for damages of an incidental, intangible, or consequential nature. This includes situations beyond our control, such as disclosures arising from transmission errors, unauthorized third-party access, or other similar causes.

In the event of legally binding requests from regulators, courts, or law enforcement, we may be required to disclose your personal data to the relevant authorities. After disclosure made under a legal obligation, we cannot control how those authorities handle, store, or protect your personal data.

Any information sent over the internet, including personal data, carries some risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online under all circumstances.

11. Hyperlinks to third-party websites

On this site, you may encounter links to third-party applications and websites. Please note that these are not our affiliates and are not under the company’s control, nor does our privacy policy apply to them. They follow their own procedures and priorities for the collection and processing of personal data, and we are not responsible for such activities. Use at your own discretion.

Always review the privacy policy of any company or service when you visit their website, before sharing any personal data. Ensure that their data collection, use, and processing policies align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or modify our policy at any time. We will notify you of any changes via this website and any other appropriate channels. The updated privacy policy will be posted on the website, and the revised policy will take effect immediately upon publication, unless it is stated otherwise.

13. Your rights regarding personal data

You retain full control and the final say over how your personal data is used, including verifying its accuracy, correcting errors, and choosing to delete it or restrict the scope and nature of our processing.

On this page, EEA residents will find information relevant to them:

Your personal data is protected by the rights described herein. By sending an email to the address below, you may immediately exercise those rights.

Accessing Your Rights

If the personal data you have provided is accurate, you may access it at any time. Any of your personal data that is being processed is accessible to us and therefore verifiable.

You may request access to your personal data at any time for verification, and it will be provided to you in electronic format. If you request additional copies of your data being processed, beyond the first copy provided to you, a reasonable fee may apply

Rights granted by law and under our privacy policy must not infringe on the rights of others. The company reserves the right to deny or restrict access to personal data where such access would infringe on the rights and freedoms of others.

Right to Rectify Errors

Any errors in your personal data, whether due to omission or incorrect information, may be corrected by you or by the Company to ensure proper processing.

Erasure Rights

You have the right to request deletion of your personal data in the following cases: 1) if it has been processed without your consent or outside lawful grounds; 2) if you request its removal and the Company has no legal obligation to retain it; 3) if you object to any processing by us, even if lawful and based on our or a third party’s legitimate interests; and 4) if we are legally required to erase your data.

The right to erasure may be overridden or superseded by legal obligations under EU or any Member State law. Likewise, where data is necessary for the establishment, exercise, or defence of legal claims, this right does not apply.

Right to Restrict Data Processing

You have the right to request that the processing of your personal data be restricted in any situation where you believe it contains inaccuracies.

If you request that our use of your personal data be restricted, we will delete it except in the following cases: 1) when European Union or Member State law requires retention; 2) with your consent, where needed to establish, exercise, or defend legal claims; 3) to protect the rights of another natural person.

Data Portability Rights

You have the right to access and review any personal data you have provided, if you have consented in any form to its collection and the processing is carried out by automated systems.

You have the right to request the transfer of any or all of your personal data to another company or organisation, where technically feasible. This does not affect your right to have your data deleted. This right cannot be exercised if doing so would infringe the rights or freedoms of another natural person.

Right to object to data processing

While the Company may pursue its legitimate interests, or those of a third party service provider, you have the right to object to processing and request that it stop. This right does not apply where there is a compelling legal basis, under applicable law, to continue processing, including to defend against or assert legal claims. In such cases, we may continue the processing of your personal data.

You may at any time request that your personal data not be processed for any direct marketing purposes.

Right to Withdraw or Refuse Consent

You may withdraw your consent to our processing of your personal data at any time, with immediate effect where feasible. This will not affect the lawfulness of processing carried out before your withdrawal of consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with the competent legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been violated in relation to the processing of your personal data, each EU Member State has established regulatory and supervisory authorities to address such matters. You may file a complaint with these authorities at your discretion.

Section 13 outlines the circumstances under which your personal data rights may be limited by European Union or Member State laws.

Upon receiving your request concerning your personal data and its processing, we will grant you access to the information you have requested, as outlined in Section 13 of this policy. We may extend the response period by up to two months, depending on the volume of requests and the nature or complexity of your request. Should an extension be required, we will notify you of the extended deadline within one month of receiving your request.

The requested information will be provided to you electronically at no cost, unless doing so would conflict with the law or the provisions of Section 13. We may charge a reasonable fee or decline requests that are frivolous, excessive, or repetitive.

We reserve the right to request additional proof of identity if there is reasonable doubt about the individual submitting a personal data request, to protect data and ensure security.